PayActiv Phone Numbers and Emails

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  • (408) 606-8443

PayActiv Emails:

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Contact Information

PayActiv Website:

PayActiv Help Center:

Corporate Office Address:

Payactiv, Inc.
4880 Stevens Creek Blvd
San Jose, California 95051
United States

PayActiv Customer Service Reviews

1.6 / 5
Keondra Dya
Worst 'instant' pay app EVER MADE

I'm in healthcare and have done agency for years. I've had Daily Pay etc...PayActiv is NOT what they advertise. Customer service is awful! Nobody educated is...

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Jason B Rwp
No one knows their job

I have been trying for 3 days now to open an account with payactiv and all they can do I tell me to wait longer. I've tried the chat and waited for a response...

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Summary of PayActiv Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call PayActiv?

Account Question:

  • “Trying to get my account updated”
  • “Why I have received anything in my Payactiv account”
  • “Forgot password”

Request for Information Question:

  • “Change checking account”
  • “To ask a question and refund of $29.00 dollars”
  • “Can't get anyone on the phone about my account”

Employment Question:

  • “Missing wages I earned.”
  • “Cannot get accurate wages and other unresolved issues”

Payments and Charges Question:

  • “Deposit”
  • “Dispute charges”
  • “Report overcharge and request print off of transactions for the year”

Staff Question:

  • “Ive been trying to contact customer service and chat through the app to log into account and nobody is helping me they say do survey theyll help I do survey then no one stays on long enough to help”
  • “The customer service that's provided to me through the app is not doing there job they do whatever they want to when they want to. I need my account updated they won't do it”

Activation/ Cancellation Question:

  • “Need to activate”
  • “Need to activate new card”

Cards Question:

  • They will not unblock my card after almost 3 weeks of
  • “I am waiting a week to get my earnings on my card. They keep telling me they will hand it over to tech. Just put the money on my card. I have had enough”

Shipping and Delivery Question:

  • “I have not received my pay active card”

Refund Question:

  • “Refund”

Other Question:

  • “I cant access my earn wadges.”
  • “Bae code”
  • “Hours”


PayActiv reviews and complaints

PayActiv is ranked 432 out of 2867 in Financial Services category

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