Contact PayActiv Customer Service
PayActiv Phone Numbers and Emails
Legal:
-
(408) 606-8443CCPA
PayActiv Emails:
General Info
Legal
Contact Information
PayActiv Website:
PayActiv Help Center:
Corporate Office Address:
Payactiv, Inc.
4880 Stevens Creek Blvd
San Jose,
California
95051
United States
Summary of PayActiv Customer Service Calls
68
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call PayActiv?
Account Question:
- “Trying to get my account updated”
- “Why I have received anything in my Payactiv account”
- “Forgot password”
Request for Information Question:
- “Change checking account”
- “To ask a question and refund of $29.00 dollars”
- “Can't get anyone on the phone about my account”
Employment Question:
- “Missing wages I earned.”
- “ADVANCE ON MY PAYChECK”
- “Cannot get accurate wages and other unresolved issues”
Payments and Charges Question:
- “Deposit”
- “Dispute charges”
- “Report overcharge and request print off of transactions for the year”
Staff Question:
- “Ive been trying to contact customer service and chat through the app to log into account and nobody is helping me they say do survey theyll help I do survey then no one stays on long enough to help”
- “The customer service that's provided to me through the app is not doing there job they do whatever they want to when they want to. I need my account updated they won't do it”
Activation/ Cancellation Question:
- “Need to activate”
- “Need to activate new card”
Cards Question:
- They will not unblock my card after almost 3 weeks of
- “I am waiting a week to get my earnings on my card. They keep telling me they will hand it over to tech. Just put the money on my card. I have had enough”
Shipping and Delivery Question:
- “I have not received my pay active card”
Refund Question:
- “Refund”
Other Question:
- “I cant access my earn wadges.”
- “Bae code”
- “Hours”
About
PayActiv is ranked 432 out of 2867 in Financial Services category
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PayActiv