PayActiv
PayActiv Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PayActiv has a 1.6 star rating from 14 customer reviews with mostly dissatisfied consumers; positive mentions of early access to funds contrast with widespread reliability and service issues.
Positive Feedback
Users value on-demand pay features such as advancing money until payday and borrowing against a check, noting early access to funds as useful.
Negative Feedback / Risk Areas
- Frequent PayActiv customer complaints about app failures and no access after certain times, contradicting 24/7 access claims.
- Reports of disputed or incorrect charges, overcharges, and unresolved refund or billing issues despite submitted proof.
- Repeated failures in customer service, long holds, unhelpful agents, and account verification problems locking users out of funds.
Key Takeaways for Future Customers
- Read PayActiv reviews carefully and be prepared for potential delays in refunds and billing dispute resolution.
- Expect possible account access or app reliability problems and limited customer service responsiveness when considering the service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PayActiv has a 1.6 star rating from 14 customer reviews with mostly dissatisfied consumers; positive mentions of early access to funds contrast with widespread reliability and service issues.
Positive Feedback
Users value on-demand pay features such as advancing money until payday and borrowing against a check, noting early access to funds as useful.
Negative Feedback / Risk Areas
- Frequent PayActiv customer complaints about app failures and no access after certain times, contradicting 24/7 access claims.
- Reports of disputed or incorrect charges, overcharges, and unresolved refund or billing issues despite submitted proof.
- Repeated failures in customer service, long holds, unhelpful agents, and account verification problems locking users out of funds.
Key Takeaways for Future Customers
- Read PayActiv reviews carefully and be prepared for potential delays in refunds and billing dispute resolution.
- Expect possible account access or app reliability problems and limited customer service responsiveness when considering the service.
Media from reviews
Tired of being ignored?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Dispute charges payacyve refuse to replace my money
Terrible
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStolen pay check
I never received my last payment from Murphy's USA using this *** app. I was told that they closed my account, and by doing so, I lost my take-home pay.
- Terrible app
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerChange phone number
It's been a week and I need my number changed I'm locked out of my account I can't access my money because I don't know longer have the phone number associated with there every time I call they keep telling me that it'll be rectified by the evening and now when I'm calling they just keep hanging up on me
No access to oayacti
Was hey babe was going to be pissed shortly it is now 7:51 p.m. and still not working from Saturday.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnable to get a resolution or my money
I have contacted this company several times a day for the last six days due to issues with a debit card that I have not received and an inability to access my direct deposit money. I have been lied to, hung up on, and transferred to twenty different departments.
Now, I am being told that they cannot tell me what the issue is or the time frame for its resolution.
I have incurred overdraft fees for my account and past-due fees for bills. The response from the agents, lies, and excuses, is fraud, and I am filing a complaint and a lawsuit against this company today.
- Fraud
- Lies
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerTo have my money released after 1 and half years
There was a dispute on my account a year and a half ago in November of 2022 there are 61 on my old card ending in 4577 we sent emails with a paperwork from my daughter's email because my phone was messed up we went to the PNC Bank in Beech Grove Indiana and they emailed you that it had been resolved I want this money released now to my new card ending in 5001 I'm not sure what the holdup is
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTransactions
I have filled a dispute month go I been calling trying to get a hold of someone I just been getting a run never received a phone like I was told
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to get my account updated
The number given by pissed was Disconnected, so basically got the same outcome as reaching someone at the actual published phone number.
I highly recommend selling your soul to the devil before using payactiv
- All con
Preferred solution: Either app needs to work as it is supposed to, OR CUSTOMER SERVICE KNEW WTF THEY WERE DOING
User's recommendation: Sell your soul first!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't update my time
I worked Sunday night I use the system every day I work which now is a new pay period. I waited in line 2 hours just for nothing.
I have no cigarettes and I have been up all night with this. No matter what your system has to change for hard workers like myself. Today being a new pay period really shouldn't matter because you are open 24/7 so no matter what I should always be able to access my hours work period. No one has time to waste waiting for something they will never get.
It's 4 th of July weekend and I'm currently broke until Thursday when I get my paycheck. Like I said before I use the system every day for almost 2 years and Sunday is always an issue. How do you expect someone to put their time in before the next day if I have to wait 2-3 hours to do it and it becomes the next pay period before I talk to someone? Plus I either get kicked off the system and have to start over or get hung up on by Samuel because By this point Im frustrated.
This is more than unfair to me because I work very hard for every dime. Please fix your system so your call volume can go down because I know Im not the only one
- Sometimes you can get your pay every day
- Cant access anything after midnight sunday or anytime
Preferred solution: Full refund
User's recommendation: Don't use this service it's a waste of time. Access 24/7 is a lie
Policy disregard
Payactivs policy states we should only be able to access UP TO 50% of our earned wages. How then, out of the $383 I've made within my pay period, have I accessed $320?
That's a good question right? Well apparently no one can answer it. When I called (and chatted) with customer service. They both just said "your account has been updated.
Everything is fine." And the person over the phone call very rudely mentioned "well, I mean you could've been given access to LESS than the 50% standard" that is not the point? That point is that your policy (basically) says "you can ONLY access UP to 50% of your earned wages per pay period.
Yet here I am with access to almost 97% and now unable to access anything until they decide to readjust my information. Which could be any time between now and next month (apparently) this service is absolute ***
- Early access to funds
- Savings on uber
- Insurance and others
- Contact reliability is ass
- Hr is ass
- Whole this is a sham
Preferred solution: Apology
User's recommendation: Not worth it.
Chicago, Illinois
Deposit statements
I need the statements containing every deposit with payactive. From the time i started an account with payactive to the present time, emailed as soon as possible
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy account
I cannot log into my account no more cuz my phone number that I was using keep sending verification code to that number and I don't have the number anymore I don't know how to read through the number to do my new number
Preferred solution: I need to update my account so I can use my pay active
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI cannot access my account
I cannot login to my account nor call customer service I've called several times still no answer so can someone please give me a call
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can't get a code to my number
My phone number has changed I cannot get a code to the old number to log into use my money please ok
Preferred solution: Into my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMobile app
Everytime I login into my account its asking for a code that they send to a phone number that I dont have access to anymore
Preferred solution: Update my phone number
Flower Mound, Texas
Need to. Talk with someone
I haven't been unable to use my card for about a week. I haven't been able to speak with anyone to resolve my issues ont d
User's recommendation: No help
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